Increases appreciation of the patient experience

Patient experience is gaining importance as a crucial element in healthcare delivery.

As the healthcare industry evolves, healthcare professionals are increasingly focused not only on treating diseases, but also on ensuring that the treatment journey is as positive as possible for patients.

In this scenario, for example, hospital accreditation has gained strength. The growth of ONA Accreditation, which in 2017 had 255 accredited hospitals in the country, was 54 hospital organizations in 2021, which represents an average of 13.5 more certifications/year over the period and a growth of 21.1%according to the data of IBES Group.

This movement reflects a paradigm shift in medicine, where patient satisfaction and well-being become as important as clinical outcomes.

Recent studies indicate a direct correlation between positive patient experience and effectiveness of treatment. According to research published in National Library of MedicinePatients who report high levels of satisfaction with the care they receive tend to have better health outcomes.

Additionally, a good experience is associated with patient loyalty, which breeds loyalty and impacts the importance of quality programs. The most satisfied patients also recommend healthcare services, ensuring their sustainability, as indicated in an article by Health science reports.

For Richard Rivière, co-founder and CEO of Versatilis System, the focus on patient experience is also driven by greater transparency and consumer expectations. With the availability of online information and assessment platforms, patients are more informed and demanding in relation to the quality of care they receive.

All of these factors influence healthcare providers to adopt practices that prioritize the patient experience, right from the start book appointments online to clarity in communication and the time dedicated during consultations.

In this sense, many hospitals and clinics are adopting technologies such as electronic medical record. According to a survey by Brazilian Journal of Intensive Care, 84.6% of doctors indicated improvements in quality, and 76.7% indicated improvements in safety with the use of EHRs.

“Medical records, online scheduling and digital prescribing facilitate patient access to healthcare services, and also promote a greater interaction between patient and professionalenabling more personalized and efficient monitoring,” says Richard.

Furthermore, the humanization of care is a strategy increasingly appreciated by movements such as Slow medicine, or Slow Medicine, for example. These movements reiterate the importance of empathy, active listening and effective communication, recognizing that the emotional and psychological aspect plays a fundamental role in the patient’s recovery.

Concern about patient experience reflects a broader understanding of health, which includes aspects physical, emotional and social.

Therefore, by placing the patient at the center of the care process, these professionals believe they are not only improving the quality of care, but contributing to the construction of a more sustainable and efficient healthcare system.

This renewed attention to the patient experience is a testament to the ongoing evolution of the healthcare sector which today seeks to go beyond healing, ensuring that every patient feels valued and respected in their care journey.

Website: https://www.versatilis.com.br/

Source: Terra

Rose

Rose James is a Gossipify movie and series reviewer known for her in-depth analysis and unique perspective on the latest releases. With a background in film studies, she provides engaging and informative reviews, and keeps readers up to date with industry trends and emerging talents.