Chatbot that includes jargon increases delivery of 76% delivery

Copilot is an alternative for high delivery app rates

Natural bot, Brazilian startup, specialized in artificial intelligence for the food sector, is revolutionizing the Copilot service, a sales assistant based on general artificial intelligence that automates orders, interactions and payments via WhatsApp.

Unlike traditional chatbots, the co -pilot includes texts, audios, regional jargon, abbreviations and foreign languages ​​varied as Polish, for example. “If someone asks for a” burning “, he understands how” beer “and continues with the service”, exemplifies Rafael Coffani, founder and CEO of Natural Bot.

Therefore, the co -pilot reduces virtual lines, optimizes the service and makes the purchase path more accessible and fluid. For the consumer, this means less waiting and more practicality. For restaurants, best sales with financial predictability and operational efficiency, since technology also processes payments and automatically issues the service order.

With over $ 2 million invested, the solution has already shown significant results: restaurants using CO -Pilot record up to 76% of the conversion rate, compared to conventional service systems. According to Coffani, the co -pilot resolves one of the greatest delivery hills via WhatsApp: the limitation of the human service.

“Without automation, it is difficult to maintain a quality standard, climb sales and offer an agile experience. We change this scenario with a humanized and efficient service,” he says.

Delivery applications have dominated the food services sector in recent years, but dependence on these platforms has generated dissatisfaction between entrepreneurs and restaurants. The intermediation rates, which can exceed 30% per order, combined with the loss of control on the basis of customers have led restaurants to rethink their sales strategies. In this scenario, the use of WhatsApp with artificial intelligence as a direct and automated service and the sales channel gains strength.

“We are offering a new shopping experience for consumers and a scalable solution for restaurants. Our goal is sustainable attention. Copilot has everything to become the new model in Brazilian delivery,” concludes Coffani.

Natural Bot’s goal is to reach 1,700 active accounts by the end of 2025 and exceed 15,000 by the end of 2026, consolidating the conversational IA as a new service and sales standard in food service.

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Source: Terra

Rose

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