As we have already mentioned here, from July 27, the digital ticket for the Rock in Rio 2022. If, on the one hand, there are those who have already downloaded, transferred and saved the ticket, there are many people who doubt to complete the step by step.
With that in mind, we have brought the main questions and answers on the items and suggestions so that you have a very smooth experience during the process. Come and see!
I downloaded the digital ticket for Rock in Rio, but could not find it in Wallet. What should I do?
Well, if you are an IOS user, you can repeat the ticket download process, without forgetting to, after selecting the “Add to Apple Wallet” or “Add to Google Wallet” button, click “Add”. For Android users, the button appears at the bottom of the screen.
Incidentally, it is also possible to contact the Input.com Customer Service and request the release of a new download.
The digital ticket is mine or I have already received it from someone else. Now download it, right?
Exactly! To download you need to log into your Input.com account in the default browser that will be used at the festival. Go to the “Rock in Rio Brasil 2022” tab and click on the “Save to smartphone” option.
Then an option will open to enter the data, based on who will use the ticket on the day of the event. Verified data? Now the “Add to wallet” option will appear (IOS or Android).
Once you’re directed to your digital wallet application, click “To add” – for Android users, the button appears at the bottom of the screen; on iOS devices, above. Ok, now the process is complete. Oh, and only do it when you’re sure you’re not giving your ticket to anyone.
I bought the ticket, but I’m giving it to someone. What should I do?
When you log into your account, simply log into the “Rock in Rio Brasil 2022” tab, where your orders will be. Then click on the “Transfer” button and enter the Input.com account email of the person who will receive the ticket.
Next, a code will be generated, which the recipient must be informed about to complete the transaction. The procedure also applies to half-fare tickets, with the difference that the ticket holder must demonstrate entitlement to the benefit before entering the event.
And be careful: don’t leave it at the last minute. There will be no virtual transfer option on the day of the show.
I have already saved the digital ticket in my device’s Wallet. If I have a problem with my mobile or change it until Rock in Rio day, what do I do?
Relax! When you save your digital ticket, it is linked to your Google or Apple account. That is, if you change the device on which you made the initial download, access the digital wallet and your tickets are available there.
However, if you have switched to a smartphone with a different system, please contact Input.com customer service.
A device is required to enter the City of Rock, but the event team will be ready to help you if you have any problems using your ticket. Oh, don’t forget to bring your original photo ID and CPF with you, as well as your order details, as they will be essential for the professionals to help you, ok?
I already see my digital ticket, but it doesn’t have the QR Code. How will I get into Rock in Rio?
Calm. If the ticket is already in your wallet, everything is fine. To protect you from fraud, your ticket will be updated within a few days of the date or dates you chose to go to the festival. That is, for now, it is not yet enabled for access. But don’t worry, you won’t need to repeat the download steps or take any other action, this update will be communicated via email and will be done directly in your wallet.
By the way, the QR Code will only be generated for Android users, who will have the ability to access the City of Rock in two ways: code and NFC. For owners of a mobile phone with iOS system, access will be done directly via NFC. And attention: the serigraphs will not be valid to access the event.
Can I have more than one digital ticket saved on my mobile?
He can. If you have tickets for more than one day or if you are accompanied by someone who has not been able to take the tickets on their device, you can save them all in your digital wallet, but you must enter the event together.
And be careful when doing this process. If you want to download a second ticket to your device and it is not yours, you must fill in the registration details of that ticket according to those of the person who will use it.
Source: Terra
Emily Jhon is a product and service reviewer at Gossipify, known for her honest evaluations and thorough analysis. With a background in marketing and consumer research, she offers valuable insights to readers. She has been writing for Gossipify for several years and has a degree in Marketing and Consumer Research from the University of Oxford.
