The fast food chain has opened its first employee-less, robot-serviced store in the United States
McDonald’s once again surprised and became news around the world. According to the website NDTV foodopens fast food chain its first fully automated and unmanned facility in the United States. The store opened in White Settlement, a suburb of Fort Worth, Texas, and is still in testing.
The Twitter account of ‘Now this newsposted a video of a customer visiting Méqui’s first all-tech unit, and it’s even weird to see. There is no one at the counter, the order is placed directly at the service totems and robots circulate to deliver the food to the customers.
And, if the idea is to ask for something for the Passable by car, the order must be placed online and picked up at a vending machine Responsible for food delivery. The whole “service” is very futuristic and very different from the chain standard we already know.
A one-of-a-kind McDonald’s has opened in White Settlement, TX, a suburb of Ft. The location is almost entirely automated, with machines handling every aspect of the consumer experience, including the drive-thru window.
(through @kaansanity) pic.twitter.com/kecMQZiAfL
— NowThis (@nowthisnews) January 29, 2023
Of course the video went viral on the internet, many people commented that this new concept it can put thousands of people out of work around the world, others have noticed there is no one to complain to if the order gets wrongsome wondered who works on the grill, whether they are also robots or people. There is no shortage of controversy and most seem not to have liked the novelty.
McDonald’s explained, in a statement released by Newsweek, that the restaurant also has new features such as “advance order tracking”, where customers can receive food on a conveyor beltinstead of a clerk delivering the order.
“When you walk into this test restaurant, you will notice it it is considerably smaller than a traditional McDonald’s restaurant. Why? The resources – both internal and external – are aimed at customers who intend to eat at home or on the go”, explained the company in the press release.
New jobs in Brazil
Despite this futuristic novelty in the United States, Arcos Dourados, operator of the fast food chain in Latin America, said it plans to create 4,000 new jobs and open 50 new restaurants in Brazil in 2023. These actions, according to the company, are part of the company’s global expansion plan, which intends to open 1,900 stores by the end of the year.
This plan also includes investments in renovations and refurbishments in points of sale already established. 90% of units will be style”independent”, which are street restaurants with parking and drive-thru.
Despite this, technology will not be left out here, the company is planning to digital evolution for Latin America and the Caribbean, increasing the representation of digital channels. Last year, delivery, app and self-service totems already accounted for 50% of the company’s sales.
About the fast food chain
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According to the McDonald’s Brazil press office, the chain has about 1,070 units across Brazil, employs about 60,000 people and serves about 2 million customers a day.
McDonald’s is present in 119 countries and began operations in 1955 in California.
Source: Terra
Ben Stock is a lifestyle journalist and author at Gossipify. He writes about topics such as health, wellness, travel, food and home decor. He provides practical advice and inspiration to improve well-being, keeps readers up to date with latest lifestyle news and trends, known for his engaging writing style, in-depth analysis and unique perspectives.
