Failure in Fleury systems affects test results in private hospitals in SP

Failure in Fleury systems affects test results in private hospitals in SP


Sírio-Libanês, AC Camargo and Oswaldo Cruz say they operate under an “emergency regime”; the laboratory network claims that the system is being restored and claims that the exams have not been lost

The fall of laboratory systems Fleury it affected the access of some of São Paulo’s leading private hospitals to laboratory test results. As the Estadão showed, since last Friday the 5th, patients have been reporting the unavailability of services already collected in planning and diagnosis. This Sunday, 5, the company said that “the technological systems have been re-established” and “are gradually being put into use”.

Grupo Fleury states that no exams were lost during the unavailability of the services. Patients with procedures scheduled for this Monday 8th will have their hours of service maintained. Also according to the laboratory network, there has not been any hacker attack, like the one that hit its services two years ago.

Second Estadao discovered, in some medical units, routine laboratory tests, the results of which normally came in minutes, took more than 24 hours to deliver.

In a note this Sunday evening, the Syrian-Lebanese claims that the systems are still offline, “generating a delay in the issuance of reports”, but that there is “no impact on the release of reports of imaging tests and other tests” carried out by the institution itself. The hospital also says it has “adopted emergency lab testing processes, prioritizing urgent cases and inpatients.”

OR Alemão Oswaldo Cruz Hospital it says Fleury laboratory services “showed unavailability for delivery of clinical analysis test results” between Friday morning and Sunday afternoon and that the service has not yet normalised. “During this period the hospital has been operating on an emergency basis and is providing the results of all critical cases in the ICU, emergency room and inpatients,” he informs.

Also according to Oswaldo Cruz, its computer systems are “complete and operational”, and the “imaging tests and endoscopy, among others, provided directly by the institute, have not been affected”. “To preserve its patient data, the hospital is waiting for the Fleury system to be fully restored to safely reintegrate and then normalize the release of reports.”

OR AC Camargo it also reports that problems accessing Fleury’s systems began early Friday, but other tests done by the hospital itself were unaffected. “In light of these facts, all necessary measures have been taken so that there is no impact on patient care”, informs the institution in a note.

Source: Terra

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