Rules of etiquette: how to behave in the workplace

Rules of etiquette: how to behave in the workplace


Communication and oratory specialist reflects on situations where having a confident posture can make the professional stand out

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It is common for people to adopt formal behavior in the workplace – at least when they are at the beginning of the position and still don’t know the dynamics of the service -, with the aim of conveying an image of professionalism and seriousness. However, knowing how to act in different work situations, especially when you are already part of the routine, is essential to be able to develop.

franc roratocommunication and speaking specialist, founder of 2Talk Show and CEO of Vox2You São Paulo, explains that it is important to have a confident posture at work, so that it is possible to conquer a place of speech and ultimately stand out.

For this reason, good oratory and clear and assertive communication are fundamental characteristics for establishing a bond of trust with colleagues and superiors.

5 questions about the working environment

Given this scenario, Fran reflects on employee behavior when faced with five questions about how they act in the workplace:

  • 1. In meetings you need to share your space with smartphones and a few yawns while talking?

“If the answer is yes, it’s time to learn how to have a more impactful and attractive communication. If the answer is no, you are already on the right path of influence and, consequently, prominence and growth will only be a matter of time for you,” Fran says.

  • two. Can you get and influence people to follow your idea?

If the answer is yes, then you understand the basic principle of the corporate world and persuasion. If the answer is no, it’s time for you to have solid opinions and fight for them.

“The first step is to have conviction and passion for your views. There is no technique that resists conviction,” he says.

  • 3. Is he doing something simple for you and everyone understands what you mean, or is the result of your subordinates always different from what you expect?

If leading is easy, you need to have strong opinions and people feel confident being led by you. Empathetic and clear communication, of course, is responsible for this.

“If your leadership always gets the wrong result from a request, then it’s time to revise your communication. Remember that the responsibility of a good leader is to have clarity, assertiveness and effective feedback.”

  • 4. Are you the person everyone is looking for to talk, exchange experiences, ask for advice or do you just prefer to hang out with others at happy hour and after that beer?

A person who knows how to use communication to his advantage is present and immediately missing. Being that person that everyone is looking for means being someone who deserves to be trusted.

“If you can only expose yourself to happy hour, consider how you’ve positioned yourself and, consequently, how you’ve connected with other people. There’s a Gupy poll that reveals that 85% of all the money we can make in life is given through networking. And believe me, networking is so much more than sitting down for a beer after work.”

  • 5. Do you use social media as a valuable tool or can’t even think about exposing yourself?

Inevitably, we have to sell our expertise, face-to-face or digital, to move up the career ladder or do business. And many people are wrong if they believe that in order to be online, you need to open up about your personal life.

“You can simply share opinions and achievements in the professional field, for example. This is such a solid reality today that many recruiters use applications with a professional focus to search for talent. So be sure to share what you are good at. If you lack the technical ability , you sell behavior. If you lack experience, you sell conviction and will,” he concludes.

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Source: Terra

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