Patients have quick and efficient access to quality healthcare, avoiding crowded waiting rooms and hospitals
The platform telemedicine asynchronous via chat Hello Doctor achieved a significant reduction in average waiting time queries with general practitioners, which is now only 1 minute.
The doctor responsible for the platform, Rafael Machado, highlights the importance of offering agile and effective care. “We were very happy to have achieved such a significant result. How many basic things take more than 1 minute? And at Hello Doctor our patients can be seen in that time,” he underlined.
Isabel Francisca Finger, 46, a resident of Caxias do Sul, turned to Hello Doctor after waiting for more than two hours at a traditional medical visit for her son Francisco, 13, to be treated for an allergy.
“It was a very bad experience, because we waited a long time and had no service expectations. Then I told Francisco that we would go home, call Hello Doctor and that everything would be fine,” she said.
Isabel highlights how, after requesting assistance on the platform, the problem was resolved.
“Really, I’m getting there Request It was sensational, in less than half an hour we solved everything, bought the prescribed drugs and in the following days he was much better! What really hurt me was the decision to go into medical service, wasting time and money unnecessarily. Luckily, we have this telemedicine alternative that makes everything so much easier. In my family, whenever we need it Request We were very well assisted by Hello Doctor,” concluded Isabel.
Consultations with experts
Consultations with specialists also have significantly shorter wait times than other services, eliminating the need to travel or wait in crowded waiting rooms, offices and hospitals.
“With asynchronous telemedicine we are transforming the way people access and receive healthcare, making the process dramatically more efficient and welcoming,” reinforced Machado.
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Source: Terra
Ben Stock is a lifestyle journalist and author at Gossipify. He writes about topics such as health, wellness, travel, food and home decor. He provides practical advice and inspiration to improve well-being, keeps readers up to date with latest lifestyle news and trends, known for his engaging writing style, in-depth analysis and unique perspectives.
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