Mariana Koch, psychologist and mentor of leaders, reveals strategies to transform feedback into a personal and professional development tool and not in a tortuous feedback of the moment is one of the most important tools in the company environment and in interpersonal relationships, being indispensable to align expectations, regulate behaviors and stimulate the growth of the team e […]
Mariana Koch, psychologist and mentor of leaders, reveals strategies to transform feedback into a personal and professional development tool and not a tortuous moment
Feedback is one of the most important tools in the corporate environment and interpersonal relationships, being indispensable to align expectations, adapt behaviors and stimulate the growth of teams and individuals. However, the way it is conducted can determine the success or failure of communication. If made inappropriately, it can cause demotivation, conflicts and even compromise organizational performance. Therefore, knowing how to give and receive feedback is an essential competence for any leader or professional.
How to offer
For Mariana Koch, a psychologist and mentor of leader and graduated from leadership from the University of Ohio, effective feedback goes far beyond the pointing errors. “It is a structured dialogue that must have as its main objective the development of people and the organization. The good feedback inspires change and creates a trusted environment and mutual learning,” says the expert, who has already had an impact on more of 12,000 leaders in his career.
However, many managers and employees have difficulty mastering this practice. There is no preparation, empathy and an approach that combines objectivity with sensitivity. With this in mind, Mariana has shared five practical tips to make feedback an assertive and productive tool. Find out how you can improve this practice in everyday life:
1 – Prepare in advance
Before giving feedback, organize your ideas and set the goal of the conversation. “Effective feedback begins clearly about what you want to communicate,” says Mariana. This prevents the conversation from being vague or scarcely direct. In addition, consider the moment and the environment, giving priority to places that promote privacy and concentration.
2 – focus on behavior, not on the person
When they give feedback, it is essential to differentiate behavior from personal characteristics. Mariana underlines: “focus on the fact not on the individual. This reduces the defenses and increases the opening for change”. Use concrete examples to illustrate the impact of actions on the professional context.
3 – Use nonviolent communication (CNV)
On the basis of the CNV there is a powerful strategy for constructive feedback. “He begins by describing the situation without judgments, expressing how this affects and concludes with a clear request”, recommends the expert. For example: “When it does not deliver the ratio in time, I worry because it affects the team’s program. What can you do to avoid these delays?”
4 – Encourages active listening
Feedback is not a monologue, but an exchange. “From space to the other person to share their prospects and feelings,” suggests Mariana. This opening creates a constructive dialogue and strengthens mutual trust.
5 – ends with an action plan
In order for feedback to be effective, it must culminate in practical actions. Mariana explains that establishing clear objectives and defining responsibilities increases the possibilities of improvements. “Make sure both parties are aligned with the next steps,” he concludes.
Tips can transform feedback into a powerful tool for individual and organizational development, strengthening relationships and promoting more positive results. As Mariana Koch points out, “Feedback is not only an opportunity for the correction, but for mutual learning and growth”.
Source: Terra
Ben Stock is a lifestyle journalist and author at Gossipify. He writes about topics such as health, wellness, travel, food and home decor. He provides practical advice and inspiration to improve well-being, keeps readers up to date with latest lifestyle news and trends, known for his engaging writing style, in-depth analysis and unique perspectives.
