The value of the company’s disputes says that the amount is around $ 120,000 and requires to seek alternatives to mitigate the damage
The closure of a tourist agency of Francein San Paolo, left more than 50 medical students from University of San Paolo (USP) with a loss of about $ 170 thousand. The victims are students of the 3rd year of degree, who have taken on a package with the Kairós Viagens company and pilgrimations for a Bahia tour in December.
Understand what you know of the case.
Why did the students plan the trip to Bahia?
The tour is a tradition of the Ribeirão Preto Medical School (FMRP) and is organized by students as a way to celebrate the closure of the basic cycle – frequented in the first three years of graduation – and the transition to the clinical cycle, which begins in the fourth year. The journey has been held for years and always takes place in December.
Who was responsible for the trip?
The trip was scheduled since 2023, in the first year of degree. The agency chose to organize the event, buy tickets and book the hotel was Kairós Viagens and Peregrinations.
In July, however, the company announced on social networks that its activities have been suspended, without providing details. Even after the post, the owner of Kairós, Ricardo Ribeiro Rodrigues, assured the students that the trip was not in danger of being deleted and would have purchased tickets on August 8.
A day before the scheduled date, he looked for students to inform that he could no longer take the tour.
Why did Kairós canceled the tour?
In the messages exchanged between the owner of Kairós and the students, obtained from EstadãoRicardo Rodrigues said he decided to cancel the trip due to compensation requests.
“The only way we had to deliver the trip was the cancellation of all the other cards and then go directly to the airline and the hotel,” said the businessman. “However, in the face of the insecurity of the group and the distrust of the company, there was no alternative that completely canceling the journey,” he added.
Kairós’ legal advice did not detailed the agency’s financial or administrative situation, but stated that the problem derives from the “failure to supply services by third parties”.
How much money should the agency to students?
Overall, 53 students joined the trip, whose package cost about $ 5,000 per person, for a total of about $ 170,000. Some students paid in cash, while others have chosen to install. Those who have been able to cancel and recover part of the amounts by the credit card.
According to the company, $ 50 thousand have already been returned, leaving a debt of about $ 120 thousand.
“The amounts paid by the students amount to around $ 170 thousand, of which about $ 50 thousand have already been returned, relating to the payments made by credit card,” said the agency, through legal advice.
How does society intend to pay the rest of the money?
Kairós says that the complaints for credit card payments have been accepted and will be credited to the next customers’ invoices. The company strengthens that seeks solutions.
“The situation is not configured as an act of bad faith or negligence, but as an operational crisis of great size, deriving from external events that are treated with maximum severity and transparency,” said society.
“It is essential to emphasize that the current scenario is configured as a civil offense, due to the failure to supply services by third parties, not as a” coup “or” blow “, added Kairós legal advice.
What was the reaction of the students?
Some students have recorded police relationships and are collecting evidence to bring the case to court, one of the students told Estadão.
The Public Security Secretariat (SSP-SP) reported that two occurrences were recorded as an Esteliona, one of which was investigated by the third police district of the Municipality. “The other, recorded in the sixth DP, awaits the criminal representation of the victim, as it is a conditioned crime of action. The delegate remains available,” said the note.
Source: Terra
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