PIX wins the “Competition button” starting from Wednesday; Know what it is for and how to use

It is possible to access functionality in case of fraud, blow and coercion

From this Wednesday 1st, PIX users can activate the “Competition button” through the application of the financial institution with which the service user has reports. According to the Central Bank (BC), the new functionality will be formally called cars -service of the special return mechanism (Med).

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The novelty aims to facilitate the dispute of a pix transaction, which will be performed completely digitally, without the need for human interaction and increasing the speed of resources in the account of the coup, which increases the possibility of returning the values.

According to the BC guidelines, the “contestation button” does not apply to cases of commercial disagreements, regrets and errors in the pix presentation (such as the typing of erroneous switch) or involving third parties in good faith, for example. It is specific for fraud, blows and coercion.

How it will work

The new measure can be activated by the application of the user’s financial institution. When you contest the transaction by clicking on the “button”, the information is immediately transmitted to the coup, which should block the resources in your account, if present.

Partial values ​​can also be blocked. After the lock, both banks have up to seven days to analyze the dispute. If I agree that it is really a blow, the return is done directly in the victim’s account. The deadline for this return is until eleven days after the defense.

Return

The fraud and faults in the pix system have already led to the return of over $ 1 billion to customers, from January 2022 to July of this year, according to the balance of the central bank. The total is 9.21% of all requests made in the period, calculated at about R $ 11.1 billion.

Most of the requests made and values ​​issued refer to the fraud.

Source: Terra

Rose

Rose James is a Gossipify movie and series reviewer known for her in-depth analysis and unique perspective on the latest releases. With a background in film studies, she provides engaging and informative reviews, and keeps readers up to date with industry trends and emerging talents.