Taylor Swift: Are fans entitled to refunds on tickets and accommodation?  And what about admission?

Taylor Swift: Are fans entitled to refunds on tickets and accommodation? And what about admission?


The artist’s exhibition, scheduled for this Saturday the 18th, has been rescheduled for next Monday, the 20th; see consumer rights

Taylor Swift postponed to next Monday, the 20th, the show that will be held this Saturday, the 18th, in Rio de Janeiro. The reason, according to the artist, was the “extreme temperatures” of the capital Rio de Janeiro, where the thermal sensation in recent days has approached 60º C. Just the day before, the fan Ana Clara Benevides, 23 years old, had died. at the Nilton Santos Stadium, Engenhão. Despite the heat, the news of the postponement was met with outrage from some fans, many of whom will not be able to attend the new date of the show.

“Our return is scheduled for tomorrow morning, I can’t stay for Monday’s show. She didn’t think we had a life. The sun had already ‘set’, the worst we experienced in the early afternoon, a frustrating day,” he said to the Estadao fan Luana Herene, 18 years old.

Student Roberta, 28, also complained about the decision, announced a few hours before the start of the show: “I came from Colombia precisely for this. I can’t believe I left my country for nothing. I can’t wait that Monday, who will pay all the expenses I had to pay to get here?”

Roberta is not alone. Like her, many Taylor Swift fans have reported on social media and in the press that they will not be able to attend next Monday’s show, both because the date is a weekday in much of the country and because they have left other cities and states to travel in London. attend the presentation in Rio de Janeiro and will not be able to afford the cost of two more days in the capital of Rio de Janeiro.

Below, see what the Consumer Protection Code (CDC) says about spending on tickets, accommodation, tickets and what fans’ rights are.

Taylor Swift: Fans suffer from traffic at the Engenhão exit after the show was postponed

Racing scenes were seen near a snack bar; watch videos. Fans who had already braved the hottest day of the year in Rio queuing for the postponed show had to hide from thieves

  • Taylor Swift’s stage was set up in a location that compromised the stadium’s ventilation, expert says

    Gerardo Portela, a risk management and safety specialist, said the layout of the stage and screen are “obstacles to maintaining the natural ventilation airflow envisaged in the original design of the stadium”. T4F and the singing group had no comment

  • Fans cry and complain after Taylor Swift concert postponed: ‘Who will bear the costs?’

    ‘Estadão’ spoke to people who came from other states, spent the day in line and will not be able to stay in the city until Monday, the day for which the presentation was rescheduled

  • Source: Terra

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