Can Antonio Fagundes prevent people from looking at a piece for delay? See what experts say

Can Antonio Fagundes prevent people from looking at a piece for delay? See what experts say


The actor was sued by the couple who came late in the show “Two of us”


Summary

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The actor Antonio Fagundes and your wife, Alexandra Martins Fagundesthey are processed by a couple who recently prevented in the piece Two of us. The show was on display Tuca TheaterIn San Paolo.

According to the information of The globeThe couple said that “a few seconds” was late for the beginning of the piece and that they were prohibited at the entrance of the “arbitrary and violent” public. Ask R $ 20 thousand for moral damage e R $ 500 for material damage.

The process was presented in March a Court of Justice of San Paolo (TJSP). This is not the first time that the actor was pursued by penalty with the times of his shows. In September, he revealed in an interview with Rotate live, which has already won several processes with the same context.

The controversy has raised a question: can the actor prevent spectators from entering a comedy if I am late? Experts listened to by Earth They say it YES.

“Some theaters even adopt alternatives to mitigate this impact, such as allowing entry only to intervals, transfer the public after certain scenes or offer a partial refund in specific situations,” he explains, explains Giovanna Araújolawyer specialized in consumer law.

Even if there is no article in Consumer protection code (CDC) Which delays in shows, the consumer must be fully informed about all purchase conditions.

On the website made available for the purchase of the ticket during the period in which the game was on display, there is the following message: “Hit the clock for the official hour of Brazilia. Our show begins strictly at the scheduled time and the item is not allowed after the startThere is no exchange of tickets and/or return of money. “

“The central principle here is the duty of information. If the rule on the delays is clear, visible and presented before the purchase is completed – as usually happens on platforms such as the fast entry or Sympla – then the company or the artist is not breaking the CDC. There is no lack of supply of services or duty to compensate”, he says, “he says.” Glaucia UlianaGeneral Manager of Arnone Advogados Assocredos.

According to the lawyer, the only scenario that could configure an infringement of the CDC would be that of abuse or embarrassment At the time of refusal. If the person has been mistreated or exposed to a humiliating situation, for example.

The specialist Giovanna Araújo It also underlines that information must be clear to the consumer. “If it has not been provided in advance, the supplier – in this case, the production of the show – can be held responsible. The consumer, in turn, may request a resetting, a proportional refund or even compensation for damage to materials,” he says.

“In the end, it is two legitimate rights: that of the consumer, be informed transparently and that of the supplier, to guarantee the good progress of the show and preserve the artistic experience for the public who has arrived in time, without interruption”, he concludes.

Source: Terra

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