Emotionally intelligent people use this phrase to gain respect and improve their relationships. It’s only nine words and it’s brilliant

The true importance of the message lies not in the message itself, but in how we say it. Understand!

Studies conducted by psychologist Albert Mehrabian, professor emeritus of psychology at the University of California, known for his research on non-verbal communication, reveal that the true importance of a message lies not in the message itself, but in the way in which we convey it through the tone of voice and of the facial expressions we use when we speak.

Based on this theory, there is a phrase that emotionally intelligent people say to themselves to gain respect and strengthen their relationships. It’s bright and simple, with just nine words: “It’s not what you say, it’s how you say it.”

Mehrabian and Morton Wiener, a social psychology researcher, studied how a person judges the feelings of another when what is said is inconsistent in relation to the tone of voice used.

The goal was to determine whether the content or words used were more or less important than the tone of voice. The researchers concluded that when what is said in words does not match the tone of the voice, the perceived attitude is mainly based on the tonal component.

80% OF INFORMATION ON SOCIAL RELATIONSHIPS IS CONTAINED IN NON-VERBAL SIGNALS

In another study, Mehrabian collaborated with Susan R. Ferris and, together, they analyzed the importance of image in communication. In this case we study the alignment between what we say and our gestures and how this influences the recipient’s understanding of our message. They concluded that the closer the message is to body language, the more accurate…

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Ashley

Ashley Fitzgerald is a journalist and author at Gossipify, known for her coverage of famous people and their lives. She writes about a wide range of topics, including celebrities, influencers, social media stars, and public figures. Her articles are known for their in-depth analysis and unique perspective. She is respected for her ability to keep readers up to date with the latest news and trends of the famous people.