According to the research, issues related to the human resources sector and accidents at work are also among the most reported
Cases of moral harassment, abuse of power, physical aggression and deviant behavior in the corporate environment were reported by 41.64% of those interviewed in the “2023 Study – Reporting Channel of IAUDIT Tecnologias”, a company specialized in auditing, reporting channels and compliance. Despite the high rate, there is a decrease compared to 2022, when it was 48.25%.
In 2023, other misconduct – in addition to complaints and HR issues – fell into the second class of complaints filed, accounting for 34.65% of cases. In third place, with 5.85%, are complaints relating to health and safety at work, unreported accidents and personal accidents.
“The findings offer insights for companies to improve their means of reporting irregularities and strengthen ethics and compliance policies, as well as ensuring a safe and ethical working environment,” says Rodolpho Takahashi, CEO of IAUDIT Group.
Whose complaints are they?
According to the survey, 46% of whistleblowers specifically state who the reporting employee is. 37.61% of those reported were leaders, inspectors and supervisors. 32.90% are managers and coordinators; and 16.84% directors, managers, managers and leaders.
“This analysis is essential for organizations to understand the areas that require greater attention and development,” the study states.
The survey also says there has been a decline in the average time to investigate complaints, from a limit of 44 days in 2022 down to 29 days last year. Furthermore, 79.25% of the reporting channels analyzed allow anonymous reporting.
Complaints by sectors
Reporting possibilities include calling 0800, reporting on the website or portal, by email or otherwise. In 2022, 54.6% reported via the website and the number rose to 58.4% in 2023 as the most used channel for reporting complaints.
According to the study, the sectors with the highest number of reports of moral harassment, abuse of power and physical aggression are: trade and services (49.29%), information technology (46.51%), healthcare (41.78%) and trade and services (52.83%). As regards other misconduct, the sectors with the most complaints are respectively: financial institutions (84.13%), healthcare (46.08%) and other sectors (28.57%).
As regards sexual harassment, the sectors that had the most complaints were: others (14.29%), the industrial sector (5.54%) and the IT sector (4.65%).
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Source: Terra
Ben Stock is a lifestyle journalist and author at Gossipify. He writes about topics such as health, wellness, travel, food and home decor. He provides practical advice and inspiration to improve well-being, keeps readers up to date with latest lifestyle news and trends, known for his engaging writing style, in-depth analysis and unique perspectives.
