The spread of Software as a Service in the corporate environment can be a gateway for the uncontrolled transit of information
Staff meeting. Responsible for the distribution of work, Antônio opens a group activity management tool based on the Kanban method. In his team there are five leaders who maintain similar tools to manage their teams. Each with its own panel, in which delicate tasks, different documents, strategic projects and even prototype models are attached to allow joint work, which allows you to follow the evolution of the tasks even from your mobile phone.
But is this freedom welcome? Does Antonio’s company approve the use of this tool? Is it blocked for users outside the corporate entity? Is the IT team aware of its use? When a professional leaves, was the access he had revoked? Is there a control or limit for including new members?
This is just one example of Software as a Service (SaaS) that exist and are used in companies without having any control or even knowledge on the part of the institution. These are often companies with heavy investments in data protection tools, automatically updated per-machine software inventory, a protocol that makes it impossible for the user to install any unapproved software, and even physically disabled USB ports on the machines, but still unable to map and recognize that teams are using SaaS.
The ease of use, the promised convenience and, many times, the free appeal of some of these tools make it nearly impossible for today’s workers to pass up using them. They are ideal tools for the world of home office and for hybrid work, as they allow you to start work in one place and finish it in another, sometimes accessed from a computer, sometimes from a smartphone. The problem is that it is not possible for the company to control them. There are few initiatives in this sense, mostly coming from abroad; but still ineffective. After all, these are not tools that work with the prior authorization of institutions or are limited to their equipment to work.
Finally, SaaS is a gateway to uncontrolled information traffic, which is a problem when we think about information security, even more so in the new reality of personal data protection. Although a mass data leak is unlikely, it is nonetheless a means through which personal – and even sensitive – information protected by applicable laws and the Constitution can be leaked.
Albeit for goodwill and for the search for greater productivity on the part of employees, the use of SaaS needs to be understood and controlled by companies. He must be the one to define what, by whom and under what circumstances these applications are ideal and safe. This control is essential because it involves maintaining and processing information that does not belong to the company and for which it can be held responsible in the event of a leak.
*He is a lawyer, administrator, programmer, executive director of Urbano Vitalino Advogados.
Source: Terra
Rose James is a Gossipify movie and series reviewer known for her in-depth analysis and unique perspective on the latest releases. With a background in film studies, she provides engaging and informative reviews, and keeps readers up to date with industry trends and emerging talents.
