“How to get help in Windows” opens by itself?  Know how to disable

“How to get help in Windows” opens by itself? Know how to disable


“Get Help in Windows” (“Get Help” in newer versions) may behave unexpectedly and open by itself; learn to solve

When using a computer, it is common to encounter unexpected problems that can interfere with the experience. One such common incident occurs when the “Get Help in Windows” or “Get Help” software in Windows 10 and 11 opens automatically. However, there are workarounds available to fix this unwanted behavior.



What is “Ask for Help”?

“Get Help” is native software in the Windows operating system that provides support and help functions for various purposes, such as:

  • Provide solutions to problems;
  • tutorials;
  • Documentation;
  • Access to online tools.

To start it, just search for “Get Help” in the start menu and open the program. It allows users to search for help on a particular topic using specific keywords, questions or problems.

Based on the query you run, relevant results are displayed that take you to the support site of Microsoft. They may include:

  • Support articles: documents that explain in steps how to approach a certain problem;
  • Tutorials – guides that provide instructions on how to perform a certain action;
  • Documentation: Most comprehensive technical information about Windows features.



Use the

For example, you might ask how to activate Windows or how to set up two monitors on your computer. There are several possibilities that help clarify doubts and get to know the system better.

What to do if “How to Get Help” opens by itself?

When the “Get Help” program starts opening automatically, it could be a result of system optimization issues, incorrect settings, or a malware infection. If you’re having this problem, here are some suggestions that might help you fix it:

Disable Windows services

  1. Use the keyboard shortcut Windows+R to open Run;
  2. write it down msconfig and click “OK”;
  3. Click on the “Services” tab;
  4. Select the option “Hide all Microsoft services”;
  5. Click “Disable All”.


Disable Windows Services (Image: Screenshot/Thiago Furquim/Canaltech)

Run a malware scan

Malware can cause your computer to behave unexpectedly, in which case it could be another cause related to unintentionally opening “Get Help”. To scan and remove potential threats, run a scan with a reliable antivirus software.

update windows

Keep Windows up to date It is important to ensure stability and correct any problems with the software and operating system tools.

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Source: Terra

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