Cruz-Maltino speaks out after numerous fans reported technological issues while granting entry via the Florida website
Vasco fans have had problems trying to secure tickets for the classic on Sunday (15), against Flamengo. During this Friday (13), numerous fans reported difficulties in implementing facial biometrics on the website made available by the Rossoneri team, host of the duel.
Then, Vasco himself spoke out on the matter, revealing that he had contacted his rival to ask for ‘clarifications’ on what happened. In the note, Cruz-Maltino explains that the problem is on the part of “Bepass”, a company that organizes facial recognition in the Maracanã matches.
The temporary solution, therefore, was to open the physical sale of tickets, with the aim of reducing the impact on Vasco fans. Therefore, fans will be able to secure their tickets both at the Maracanã box office and in São Januário. The tendency, therefore, is for the system to return to air this Friday.
Read Vasco’s statement
“As soon as Vasco da Gama learned of the problems encountered by its fans in purchasing tickets for the classic next Sunday (15/09), it contacted Flamengo, the host country of the match and responsible for sales, seeking clarification.
In turn, Flamengo admitted that there is instability in the Bepass system, the company that handles facial recognition for matches at the Maracanã, and reported that the deadline for normalizing online sales is this afternoon, at 2 p.m.
However, to minimize the problems encountered by Vasco fans this Friday morning (13), points of sale have been opened to sell tickets in physical format. Tickets will be on sale immediately.
IMPORTANT: Tickets previously sold online remain valid.
*Maracana*
TICKET OFFICE 1
09/13/2024 – from 10:00 to 17:00
09/14/2024 – from 10:00 to 17:00
TICKET OFFICE 2
09/15/2024 -10:00 until the end of the 1st half
*Saint January*
TICKET 5
09/13/2024 – from 10:00 to 17:00
09/14/2024 – from 10:00 to 17:00
09/15/2024 – from 10:00 to 16:00
TICKET OFFICE 11 – FREE
13 and 14/09/2024 – from 10:00 to 17:00″
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Source: Terra
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