If the body concludes that there have been violations, the company can pay a fine of up to R $ 13 million
After Procon-SP informed T4F of the issues fans have been facing with ticket sales for the Taylor Swiftthe Rio de Janeiro agency also sent questions to the company on Tuesday 13. The information was disclosed in a note on the website of the Procon-RJ.
Council seeks to understand how the virtual queues have been organised, if there is a limitation on the number of tickets purchased per person and what measures are in place to prevent tickets being bought for resale.
The notification came after fans claimed scalpers bought a large number of tickets, making it impossible for other consumers to sell them. Furthermore, many tickets were resold on unofficial websites for amounts exceeding R$5,000.
A T4F it has up to 10 days to respond to the notification and, if the body concludes that there has been a violation of consumer rights, the company can pay a fine of up to R$13 million.
“The Consumer Defense Code guarantees the right to a safe and efficient service, prohibiting any kind of manifestly excessive advantage. Therefore, with this communication, we try to understand the measures taken by the organizer so that the tickets are not monopolized by unauthorized resellers, who do not guarantee any security to the consumer, as well as reselling them at exorbitant prices”, says Cássio Coelho in a note , president of Procon-RJ.
Source: Terra
Earl Johnson is a music writer at Gossipify, known for his in-depth analysis and unique perspective on the industry. A graduate of USC with a degree in Music, he brings years of experience and passion to his writing. He covers the latest releases and trends, always on the lookout for the next big thing in music.
