Find out how to solve the problem of invalid CPFs on PayPal and regularize your account on the payment platform
It is common for some accounts to have an “Invalid CPF” message in the file PayPal. This can happen for several reasons, all related to errors in the personal information entered during registration with the payment service.
To answer this and other questions, the canaltech explain below how to fix account closed by invalid CPF in PayPal.
What does Invalid CPF mean in PayPal?
When you try to access your PayPal account, you may see the message “Your account has been closed or because you did not provide a valid and valid CPF/CNPJ number”. This notice can also be sent to the email linked to your platform account.
According to PayPal, the most common situations in which this occurs are as follows:
- The registered CPF does not exist;
- The registered CPF exists, but does not belong to the account holder;
- The account and CPF are in your name, but the date of birth is wrong;
- The client does not have CPF in the account.
PayPal is regulated by the Central Bank, which means that it is necessary to provide real and correct data in order to open an account on the service. In case of inconsistency or if the platform identifies that the information does not belong to you, the company can block the CPF and close the account for security reasons.
What to do to solve the invalid CPF problem?
The only way to be able to use PayPal again in this scenario is to regularize your CPF. The procedure can be done entirely online, on IRSand in most cases the regularization takes place in a few days.
You may need to report to an IRS unit to complete the process, but you will be notified during the review period. learn more about how to regularize CPF online on the federal revenue website.
What if I have a balance in my PayPal account?
According to PayPal, if you still have a balance in your account, but are unable to use it due to the Invalid CPF issue, there are a few possible solutions to recover the money saved.
If you received the money from someone else, try returning the money to the person who sent it to you and ask them to send the money again, but now to another PayPal account with the correct CPF. Remember that the account must be registered in the same document in order to withdraw the amounts.
Another alternative is to use your PayPal balance to make purchases that use your digital wallet as a payment method. With this, you reset your account, being able to close it and open a new account informing a valid CPF, as PayPal does not allow the document to be changed after registration.
If your account is still limited, you will need to contact the PayPal Helpdesk by phone or email.
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Camila Luna is a writer at Gossipify, where she covers the latest movies and television series. With a passion for all things entertainment, Camila brings her unique perspective to her writing and offers readers an inside look at the industry. Camila is a graduate from the University of California, Los Angeles (UCLA) with a degree in English and is also a avid movie watcher.